Find answers to common questions about our Metro-Detroit recreational cannabis delivery service on our how it works section. From ordering and payment to delivery, get the information you need for a seamless experience with Dank Drop.
General
At Dank Drop, we’re open seven days a week from 10am-8pm. To ensure we can fulfill all orders, we kindly request that any orders placed be made at least 60 minutes before closing time. If you’re unable to place your order within our delivery hours, we’ll be happy to schedule your delivery for the next day. To schedule your delivery, please let us know in the order notes at checkout.
When your order is delivered, it is important that the person placing the order is present, and has a valid government ID. Delivery times may vary depending on when your order was placed, typically, it would take between 45 minutes to 2 hours. Please note we accept cash payments only.
Occasionally you may see our name displayed in text messages as D Drop Michigan or simply, D Drop using a short domain to redirect to our main website.
We pride ourselves on providing high quality cannabis products to suit every ones needs. If you have a product you have purchased that doesn’t suit you, contact us and we will do our best to work with you. You can find our return policy on specific categories below. We reserve the right to change the return and exchange policy without notice.
- Flower is final sale, cannot be swapped after it is delivered.
- Vaporizer cartridges are final sale. You must report a defective cartridges within 24 hours of your delivery. To report a defective cart please use our contact form ✐. You must return the cartridge in it’s original packaging that contains our barcode.
- Concentrates, Edibles & Drinks are final sale and cannot be swapped.
- Due to many factors beyond our control, all Shroom products are final sale.
Your order receipt will be texted to you via link. You can also view your order history under your dashboard. There you can see your account information, order information, and conveniently track your Dank Drop cashback rewards!
Need assistance? Contact us for help!
